Event Overview
When people visit new groups to explore if they fit of they even feel comfortable, they are looking for experiences that show them that they are seen and recognized. Distinguishing how to use acknowledgement will help leaders create such experiences and avoid default toxic experiences that are very common. In this workshop, participants will:
- Recognize common toxic conversation starters that make conversations uncomfortable.
- Recognize how to avoid establishing a relationship of judgement in new or growing relationships.
- Learn strategies to help participants, volunteers, and colleagues feel seen and understood when participating in events.
- Learn how to encourage participants to feel more calm and trusting when starting an event or experience.
- Learn how to verbally support volunteers and members who are struggling in their contribution efforts.
About the Instructor:

Charles Vogl is an adviser, speaker, and the author of three books, including the international bestseller The Art of Community, now in 2nd edition. He is a trusted thought leader for the Google School for Leaders, which develops over 20,000 Google managers. He is also a founding member of the Google Vitality Lab which navigates big challenges in health and wellbeing. His work is used to advise and develop leadership and programs worldwide within organizations including Airbnb, LinkedIn, Amazon, and the US Army.
